Privacy Policy

Our Privacy Commitment

At LocalDocs.AI, your privacy is not just a feature—it's our foundation. We've designed our software from the ground up to ensure your documents and data remain completely private and secure.

What Data We DON'T Collect

Zero Document Access

We never see, access, or store your documents
Document content never leaves your device
All AI processing happens locally on your computer
No document metadata is transmitted to our servers
We have no ability to access your files remotely

Information We May Collect

Purchase Information

When you purchase LocalDocs.AI, we collect:

Email address for license delivery and support
Payment information (processed securely by our payment processor)
Billing address for tax compliance
Order history for support and refund purposes

Anonymous Usage Analytics

To improve our software, we may collect anonymous usage statistics:

Software version and operating system
Feature usage patterns (which buttons are clicked, not what content)
Performance metrics and crash reports
System specifications for optimization

Important: This data is completely anonymous and contains no information about your documents or their content.

How We Use Information

Deliver your software license and updates
Provide customer support and technical assistance
Process refunds and handle billing inquiries
Improve software performance and add new features
Send important security updates and notifications
Comply with legal obligations

Data Storage and Security

Your Device

All documents and AI processing data remain stored locally on your device. We have no access to this information.

Our Servers

Only purchase information and anonymous analytics are stored on our secure servers with industry-standard encryption.

Third-Party Services

Payment Processing

We use trusted payment processors to handle transactions securely. They may collect payment information according to their own privacy policies.

Analytics

We may use Google Analytics or similar services to understand how our website is used. This helps us improve the user experience.

Note: Third-party services only interact with our website, never with the LocalDocs.AI application or your documents.

Your Privacy Rights

You have the right to:

Request a copy of personal information we have about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt out of marketing communications
Object to processing of your personal information

To exercise these rights, contact us at hello@localdocs.ai

Data Retention

Purchase records: Retained for 7 years for tax and legal compliance
Support communications: Retained for 2 years to provide ongoing support
Anonymous analytics: Retained indefinitely as it cannot be linked to individuals
Account information: Deleted upon request or after 3 years of inactivity

GDPR & CCPA Compliance

LocalDocs.AI is designed to comply with major privacy regulations:

GDPR (EU)

Local processing means minimal personal data collection. Easy compliance with data protection requirements.

CCPA (California)

We don't sell personal information and provide easy access to the limited data we do collect.

Children's Privacy

LocalDocs.AI is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email to registered users.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices:

Email: hello@localdocs.ai
Twitter: @cuongtvc

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